Privacy Policy for ShineFactory
At ShineFactory, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to safeguard your personal data.
Introduction to Our Commitment
ShineFactory ("we," "our," or "us") operates the website shinefactory.cc. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
We understand the importance of your personal information and take its protection seriously. Our policy aims to be transparent about our practices, allowing you to make informed decisions about your privacy.
Contact Us About Your DataInformation Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
This data is primarily collected when you fill out contact forms, request a quote, or subscribe to our newsletter.
Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
This helps us understand how our website is performing and allows us to continually optimize your user experience. We analyze patterns to improve navigation and content relevance.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Read our Cookie PolicyHow We Use Your Data
ShineFactory uses the collected data for various purposes, all aimed at enhancing your experience with our services.
To Provide and Maintain Our Service
This includes processing your cleaning service requests, managing your appointments, and ensuring the smooth operation of our website. Your data helps us deliver the services you expect.
To Notify You About Changes
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
To Provide Customer Support
Your information allows us to respond to your inquiries, provide assistance, and troubleshoot any issues you might encounter with our services. Effective support is a cornerstone of our commitment.
To Improve Our Service
By analyzing usage data and feedback, we continuously strive to enhance our website's functionality, service offerings, and overall user experience. This iterative process ensures we meet your evolving needs.
For Marketing and Promotional Activities
We may use your data to inform you about special offers, new services, or promotions that we believe would be of interest to you. This is always done with your consent where required, and you can opt-out at any time.
To Monitor Usage
Monitoring helps us detect, prevent and address technical issues, ensuring the stability and security of our Service. It also helps us prevent fraudulent activities and maintain a safe environment for all users.
Disclosure of Data
Legal Requirements
ShineFactory may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of ShineFactory
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
We will always strive to notify you of any such requests unless legally prohibited from doing so.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
These measures include encrypted communication channels, secure servers, and restricted access to sensitive data. We also regularly review our security protocols to adapt to new threats and technologies.
Your Data Protection Rights
Depending on your location, you may have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Right to Access
You have the right to request copies of your personal data. We may charge you a small fee for this service.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure
You have the right to request that we erase your personal data, under certain conditions.
Right to Object
You have the right to object to our processing of your personal data, under certain conditions.
If you would like to exercise any of these rights, please contact us at:
Email Us Your RequestService Providers and Links to Other Sites
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
Third-Party Service Providers
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We carefully select our service providers and ensure they adhere to strict data protection standards. Examples include analytics providers and payment processors.
We ensure that all third-party agreements include robust data protection clauses and that these providers are compliant with relevant privacy regulations. Your trust is paramount, and we extend our privacy principles to those who assist us.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. This Privacy Policy applies solely to information collected by ShineFactory.
Children's Privacy & Changes to This Policy
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We are committed to protecting the privacy of young individuals and encourage parents to monitor their children's online activities.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Staying informed about our policy ensures you always know how your data is handled.
Review Latest PolicyContact Us
If you have any questions about this Privacy Policy, please contact us:
Email:
[email protected]